UK Delivery
- We offer free Royal Mail/Parcel Force Tracked 48-hour tracked postage (2-3 business days) on all curated boxes.
- Design Your Own gift boxes will have a charge of £4 for postage or £2.50 if letterbox sized.
- Boxes will be sent via Royal Mail Tracked or Parcel Force (2-3 business days) unless an express option is selected.
- If the value of the parcel is under £20, it will be sent by Royal Mail 2nd Class service unless an express shipping option is selected.
- If you need your gift more urgently please choose ‘Express’ where we can send it via the Royal Mail or Parcel Force Tracked 24 service. Packages usually arrive on the next business day using this service.
- Orders placed before 3 pm (Monday-Thursday) will be dispatched the following day or on the same day when possible.
- Orders placed Friday-Sunday will be dispatched on Monday.
International Shipping
We are always happy to accommodate international orders, please contact us before placing your order at tangledrootsgifts@gmail.com with your requirements and we will send you available shipping options for your destination. Please note that when sending parcels internationally there may be a charge incurred for the recipient when they are delivered/collected.
Packaging
- All orders and gift boxes are delivered in eco-friendly, fully recycled, and recyclable postal boxes.
- Our shredded paper is made from 100% recycled paper and is fully biodegradable and recyclable. It is FSC certified.
- Our wood wool is FSC certified and is untreated and fully compostable and biodegradable.
- Our packaging tape is made from reinforced kraft paper and a water-activated adhesive.
- Packaging padding materials are reused and recyclable.
Special Requests?
Please let us know if you have a special request or need further assistance. You can email us at tangledrootsgifts@gmail.com and we will do our best to help!
